I see the message Printer is Offline. My printout has incorrect or missing colors. The quality of my printed output is unacceptable. The color ink cartridge is expended even though I print in black only. Why does this happen? Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. Select the questions to view the answers How do I set up my product for the fastest printing?
How do I print a borderless photo from Windows or my Mac? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? Can I print on transparencies? How do I print double-sided? How do I restore the colors in faded photos? When I try to make a copy, my product doesn't detect the photo placed on the scan bed. How do I copy a document or photo using my product's control panel? Printing and scanning seems slow on my product when I use a wireless connection router or access point.
Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. I see the message No photos could be recognized. Make sure photos are positioned correctly. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
I see the message Cannot connect to Internet in Windows 8. The message Parts inside your printer are reaching their end of service life appears when I print.
Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers Which ink cartridges should I use with my product? How do I change the ink cartridges? How long should an ink cartridge remain in my product if it's not used often?
I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? How do I know when an ink cartridge needs to be replaced? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty? Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it.
Memory Cards or External Devices. Select the questions to view the answers Which memory cards are compatible with my product? How do I access a memory card inserted in my product over a network connection?
Can I access my product's memory card reader over a network connection? I was able to access a memory card in my product when it was connected to my computer with a USB cable. But after I installed the network software, I can no longer access a card in my product from my computer. What happened? Can I just pull the memory card out of my product when I'm finished printing? I am unable to access the product's memory card reader from a Mac over a network connection.
What is the largest supported memory card for my product? Paper or Media. Select the questions to view the answers How can I prevent my product from feeding multiple pages at the same time? How should I load envelopes? How do I know which paper or media type to select in my product's driver?
What kind of paper gives the best results for high quality printing? Does the type of paper I use really make a difference? Can I use sheet labels with my product? Can I print on vellum paper? Can I use hole-punched paper with my product? Print Quality or Appearance. Select the questions to view the answers My printout has lines running through it.
Wi-Fi and Ethernet built in allows you to share one printer with multiple PCs, wired or wirelessly; print, scan and share memory card files between your PC and printer, wirelessly. Zoom In Close. Find Ink Find Paper Support. Accessories Support. Need Support? Get the latest drivers, FAQs, manuals and more for your Epson product. The latest printer driver for this product is available from Apple's Software Update.
Wireless: Make sure your product is turned on. Connect your product to your wireless network. Ethernet: Connect your product to your Mac using an Ethernet cable and make sure the product is turned on. Go to the menu on your Mac, then select System Preferences. Do one of the following: If your printer is not on the list, go to step 5. If your printer is on the list, select your printer model and click the "-" minus button.
Then go to step 5. If you see the Add Printer or Scanner In the screen that appears, select your printer model as below:. Note: Apple Software Update may find multiple updates for your system.
You may choose to install all or some of the updates. Compatible systems :. Installation instructions: Double-click to create a disk image on your desktop.
Open the disk image. Double-click the installer icon to begin the installation. This file applies to numerous Epson products and may be compatible with operating systems that your model is not. Installation instructions: Download the file. Double-click the downloaded file to create a disk image on your desktop. To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file. Make sure the Connection setting is set to Network , then click the Test button.
This file contains the Event Manager Utility v2. This utility allows you to scan from the control panel of your Epson product. This file contains the Epson Uninstaller Utility v1. Installation instructions : Download the file. Note: The version corrects possible pauses when scanning multiple items at once and an error that occurs when saving to a network folder.
This file contains the Common Updater utility v2. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
Print, scan, and share directly from your Android phone or tablet. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support.
Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Stylus NX Downloads not available on mobile devices. Description : The latest printer driver for this product is available from Apple's Software Update. If an update is not available, you already have the latest Epson driver for your product. Compatible systems : macOS ICA Scanner Driver v5.
Epson Event Manager v2. Description : This file contains the Event Manager Utility v2. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. Common Updater for Apple Software Update v2. Description : This file contains the Common Updater utility v2.
Mobile Apps. Epson iPrint App for Android. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers How do I set up my product for a wireless connection? My product is printing blank pages from Windows or my Mac. What should I do? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
During a wireless network installation, my product could not find or connect to the wireless network. I am unable to scan from my computer. Which ink cartridges should I use with my product?
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